Summary

1. What steps I have to make to open an account with RSP Casino?

• On the main page of our site click on Registration.
• In the appeared window please provide: nickname, password, date of birth, your active e-mail (to confirm your registration, our system will send the necessary instructions to your email address).
• Then press "Register an account" button.

2. How can I deposit money to my account?

• Login to your account, choose "Cashier" menu, then select "Deposit".
• On the next page choose a payment solution you'd like to use for the deposit and follow the instructions on the screen to complete the deposit.
• Detailed terms & conditions can be found on our payment page.

3. How can I find out the balance of my account?

• Login to your account, press on the menu button "Cashier".

4. How can I withdraw money from my account?

• Please log in on our website and select "Cashier" menu, then "Cashout".
• Choose a payment solution you'd like to use for the cashout and follow the instructions on the screen to complete the cashout.
• Detailed terms & conditions can be found on our payment page.

5. Where can I find history of money transaction for my account?

• Login to your account, choose "Cashier" menu, then "Orders History".
• On the history page you will see entire history of your money transactions.

6. Can I transfer money from my RSP Casino account to another RSP Casino player?

• Yes, you can make this transaction. In the "Cashier" menu select "Player-to-Player" option then enter receiver login and amount (minimum is 5$) .




Login

1. When I try to log into the program a message "Invalid password" appears, though I am certain that the password is correct.

• Please note that your account password is case-sensitive. You may not be entering your login information in the correct case. You may also have some other character in the password, such as an underscore or a dash. If you still can't log in, then see the next question.

2. I have forgotten my password - what do I have to do?

• We do not keep clear-text passwords of our players, so in case of a password loss we can not send it to you - but you can reset your password to a new one.
1. On the main page of our site click "Forgot my password"
2. Enter your login name.
3. Press on the button "Reset my password".
4. Check your e-mail - you will receive a message from us with your password.
• After that you will be able to log in again using the new password.

3. How can I change my password?

• Login to your account, select "Account", then "Change Password".
• Click "Change password" link and follow the instructions.

4. How can I change my e-mail, or other account information?

• Login to your account, select "Account".
• Click "Edit" link next to the information you'd like to change.
• If you're changing your email - our system will send a message to your new e-mail address to confirm it's validity.




Casino Games

1. Where can I find game rules and descriptions?

• The rules of all games and detailed explanations of all relevant game features can be found in the help section of RSP Casino Lobby. All RSP Casino games also have a built-in help option.

2. I'm losing connection with RSP Casino regularly. What should I do?

• If your computer is disconnected from the internet before the results of the last game are displayed, you can view the result in Betting History or by contacting Support.
• In case of disconnection while a game is in progress, and you can still make decisions in the game and you will be able to complete that game once you return to it.
• If the request to play a new game does not reach the Casino Server before you are disconnected, the result of the previous game is displayed when you return to the game.

3. Where can I find my games history?

• The history of all your games is available in "Account" -> "History of Casino and Games sessions" section when you're logged in.